If your BC Bud Express order is delayed, don’t worry—here’s what you can do to resolve the situation:
Check Your Tracking Information:
Use the tracking number provided in your shipping confirmation email to check the status of your package on the carrier’s website (e.g., Canada Post).
Look for any updates regarding delays or delivery attempts.
Verify Delivery Details:
Double-check that the shipping address you provided is correct.
Allow Extra Time:
Delays can occasionally occur due to weather, holidays, or high shipping volumes. Allow a few extra business days for delivery.
Contact the Shipping Carrier:
If the tracking information isn’t updated or shows a problem, reach out to the carrier directly for assistance. Provide your tracking number for faster service.
Reach Out to Us:
If your order is significantly delayed or you can’t resolve the issue with the carrier, contact our support team at [email protected].
Include your order number and tracking details in your message so we can investigate the issue promptly.
Our Commitment:
We’re here to help ensure you receive your order. If your package is lost or significantly delayed, we’ll work with you and the carrier to resolve the matter as quickly as possible.